General conditions of sale and use

General conditions of sale and use

These general conditions of sale are concluded between the company LINOTE with a share capital of €5,000 whose head office is located at 7 rue Boulay 75017 PARIS registered with the Paris Trade and Companies Register under number 839766011 hereinafter referred to as "the Seller", and by any natural person hereinafter referred to as "the Customer" wishing to make a purchase via the website hereinafter referred to as "the Website".

Article 1: object
These conditions of sale aim to define the contractual relationship between the Seller and the Customer and the conditions applicable to any purchase made through the Website. The acquisition of a product through this Website implies unreserved acceptance by the Customer of these conditions of sale, of which the Customer acknowledges having read prior to his order. Before any transaction, the Customer declares to have the full legal capacity allowing him to commit himself under the present general conditions of sale.
The possible purchase by telephone also implies the acceptance of these general conditions.
The Seller retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of the Website. Therefore, the applicable conditions will be those in force on the date of the order by the Customer.

Article 2. Products
The products offered are those which appear on the Seller's Website within the limits of available stocks.
The Seller reserves the right to modify the assortment of products at any time.
The Seller makes every effort to present the products for sale with the greatest possible accuracy. However, if errors or omissions could have occurred with regard to this presentation, the responsibility of the Seller could not be engaged. Each product is presented on the Website in the form of a description containing its main technical characteristics, which are given for information only. The photographs are as accurate as possible but do not bind the Seller in any way.

Article 3. Rates
The price of the products sold on the Website are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order.
The Seller reserves the right to modify its prices at any time and without notice, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the Customer, subject nevertheless to the availability of the products. Unless otherwise indicated, the prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased.
This price is payable in full and in a single payment.

Article 4. Order and terms of payment
The Seller reserves the right to refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order or which, in its view, presents an abnormal nature or any form of risk.
The Seller undertakes to honor orders received on the Website only within the limits of available product stocks. The Seller makes every effort to update the available quantities of products on the Website. If, despite this, the availability of one or more product(s) ordered is lacking, the Seller undertakes to inform the Customer thereof as soon as possible, and if necessary, to reimburse him no later than 30 days following payment of the sums paid.
The Customer wishing to place an order on the Website must:
• consult the item sheets and add the desired items to your basket
• validate the basket
• correct any input errors
• fill in the personal information required to send the items ordered
• validate the order
• choose and validate your method of payment
It is the Customer's responsibility to ensure the accuracy of the information provided, for which he is solely responsible.
The Seller will immediately communicate to the Customer by e-mail the confirmation of the registered order.
The Customer can pay for his order online by credit card (Carte Bleue, Visa and Eurocard-Mastercard) using the secure Stripe system, or by PayPal.
The confidential data (the 16-digit bank card number, the expiry date and the cryptogram) of the Customer are directly transmitted encrypted on the bank's server without passing through the physical media of the server.
An invoice showing the VAT will be sent by the Seller to the Customer on simple request of the latter.
The Customer guarantees to the Seller that he has the necessary authorizations to use the method of payment chosen by him, during the validation of the order form. The debit from the Customer's account is made when the order is processed.

Article 5. Retention of title
The Seller retains full ownership of the products sold until full payment of the price, in principal, costs and taxes included.

Article 6. Withdrawal
Under Article L121-20 of the Consumer Code, the Customer has a period of fourteen working days from the delivery of their order to exercise their right of withdrawal without having to justify reasons or pay penalties, with the exception of the cost of returning the products concerned.
Beyond this period of fourteen days, no return or exchange will be accepted.
The Customer must imperatively follow the procedure indicated in our section "Information on the right of withdrawal" (visible at the bottom of the order confirmation e-mail, or by clicking on the tab of the same name present on the bottom of each page of the Site) if he wishes to return one or more items.
If it is an exchange (the Customer therefore wishes to receive another article and this article is available), the return costs are borne by LINOTE when it is the first exchange for this order (in Metropolitan France only). For this same order, the following exchanges will be at the Customer's expense.
In other cases, the return costs, unless contraindicated, are the responsibility of the Customer, who will then be free to choose the shipping method. The Seller advises the Customer to return his products by registered mail or with additional insurance, guaranteeing him, if necessary, compensation for the products up to their actual market value in the event of theft or loss. of this commodity. In all cases, the return is made at the Customer's risk. The Customer must imperatively keep the proof of deposit of the parcel, otherwise, in the event of loss, no refund will be made.
Reimbursement to the Customer's bank will be made within a maximum period of 30 days from receipt of the goods, by check or directly to the bank card or Paypal account used for payment of the order.

Article 7. Delivery
Delivery areas: deliveries can only be made to the destinations indicated on the "Delivery information" page of the site.
The Customer may contact the Seller to obtain information on the delivery conditions for any other destination in the world.
Deliveries are made to the address indicated by the Customer for this purpose, within the limits of the delivery zones indicated above.
The following delivery methods can be offered:
- by Colissimo followed, delivered against signature to the address indicated on the order form (which can only be in the agreed geographical area)
- in relay point with Points Retraits (delivery in metropolitan France only)
In the first case, the Customer is delivered to his home by La Poste. In the event of the Customer's absence, he will receive a delivery notice from the postman, which allows him to withdraw the products ordered from the nearest post office, for a period indicated by the postal services.
It is up to the Customer or the recipient of the order to check the apparent condition of the package and the products on delivery. In the event of an anomaly relating to the package (damaged package in particular) or to the products ordered (missing product, damaged product), the Customer or the recipient of the Order must imperatively make any reservations and complaints to the carrier that appear justified in a three days from delivery. He must refuse the package if it is likely to have been opened or if it shows obvious signs of deterioration.
Shipping costs include packaging, handling and postage. The Seller may provide the Customer with the tracking number for his package by e-mail.
The Seller undertakes to make its best efforts to ship the products ordered within the deadlines mentioned on the order validation page. However, these deadlines are communicated for information only and any overrun may not give rise to any damages, withholding or cancellation of the order.
If it turned out that the shipping deadline could not be met, a new deadline would then be communicated to the Customer.
A shipping confirmation message is sent to the Customer when the products are shipped.
Transport times then apply. As an indication, the delivery time of a Colissimo for shipments in Metropolitan France is 48 hours on working days.
The Seller declines all responsibility for the extension of delivery times due to the carrier, in particular in the event of loss of products, bad weather or strikes.

Article 8. Warranty
The Seller is liable for lack of conformity of the goods under the conditions of articles L. 217-4 and following of the Consumer Code, and for hidden defects of the goods under the conditions provided for in articles 1641 and following of the Civil Code.
In addition, with regard to the legal guarantee of conformity, it is specified that the Customer:
- benefits from a period of 2 years from the delivery of the property to act;
- can choose between the repair or the replacement of the good;
- is exempted from providing proof of the existence of the lack of conformity of the goods during the 24 months following its delivery.
It is specified that the legal guarantee of conformity applies independently of any commercial guarantee that the Seller may have granted to the Customer.
It is also specified that if the Customer decides to implement the guarantee against hidden defects of the goods sold, he can choose between the resolution of the sale or a reduction in the price.
All complaints under this article must be made by post to the following address: LINOTE, 7 rue Boulay 75017 PARIS.

Article 9. Liability
The products offered comply with the French and European legislation in force.
The responsibility of the Seller cannot be engaged in the event of non-compliance with the legislation of the country where the product is delivered. It is up to the Customer to check with the local authorities the possibilities of importing or using the products or services that he plans to order.
Furthermore, the Seller cannot be held liable for damages resulting from improper use of the purchased product.
The Seller, in the distance selling process, is bound only by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary problems.

Article 10. Intellectual property
All elements of the Website are and remain the intellectual and exclusive property of the Seller. No one is authorized to reproduce, exploit, or use for any reason whatsoever, even partially, elements of the Website, whether in the form of a photo, logo, visual or text, unless they have obtained permission to do so. express and prior agreement of the Seller.
Failure to comply with this obligation constitutes an infringement engaging the civil and criminal liability of its author.
The “Lalatango” trademark has been registered with the INPI (trademark no. 184464880). Consequently, any reproduction of this brand not authorized by the Seller constitutes an act of infringement liable to criminal and civil proceedings.
It is forbidden to infringe the “Lalatango” brand.
Anyone wishing to display a link to the Seller's Website on their own site must request authorization. On the other hand, any hypertext link referring to the Website and using the technique of framing or in-line linking is strictly prohibited.
An authorization given by the Seller will in no way constitute an implicit agreement of affiliation and will in no case be given definitively. At the Seller's request, this link must be removed.

Article 11. Personal data
The "Privacy Policy" tab at the bottom of each page of the Site details what personal data is collected, in what context it is used, how and how long it is stored, and how you can access it and rectify or delete it. . This information is an integral part of these general conditions of sale.

Article 12. Force Majeure
The execution, by the company, of all or part of its obligations will be suspended in the event of the occurrence of a fortuitous event or force majeure which would hinder or delay its execution. The various cases recognized by French case law are considered as such.
In such a case, the Seller will inform the Customer within ten days by e-mail.

Article 13. Settlement of disputes
These distance selling conditions are subject to French law. In the event of a dispute, the courts of Paris will have sole jurisdiction.
However, the Seller undertakes to seek an amicable solution before any legal action.

Article 14. Partial invalidity
In the event that one of the clauses of this contract would be null and void by a change in legislation, regulation or by a court decision, this can in no way affect the validity and respect of these general conditions of sale.

Article 15. Entire contract
These general conditions of sale and the order summary sent to the Customer form a contractual whole and constitute the entirety of the contractual relations between the parties.