Shipping policy
Summary table of delivery costs
Note: fees do not accumulate. Thus, if you order several pairs of shoes, you will only pay once the amount indicated below. If you order shoes and one or more jewels, you will only pay the shipping costs for the shoes.
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Home delivery costs (jewellery only) |
« Mondial Relay » pick-up point delivery costs (shoes and/or jewellery) |
Home delivery costs (shoes or shoes and jewelry) |
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Free |
5,00 € |
10,50 € |
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Guadeloupe |
5,00 € |
20,00 € |
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|
5,00 € |
5,00 € |
12,00 € |
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|
5,00 € |
12,00 € |
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Rest of Europe |
5,00 € |
16,00 € |
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Rest of the world |
9,00 € |
36,00 € |
When you choose home delivery, the shipment is made by La Poste Colissimo (or with « Mondial Relay » home delivery for certain European countries) with delivery against signature to the address indicated when ordering. For a « Mondial Relay » delivery point, you choose the pick-up point that suits you.
Nationals outside the European Union benefit from an exemption from French VAT (20% of the amount excluding tax). Therefore 16.7% of the total amount paid will be refunded to you after confirmation that you do not wish to exercise your right to retract. The refund will be made on the credit card used for payment.
Taxes and customs duties may applied when the package arrives at destination. It is the customer’s responsibility to inquire with the competent authorities of the country of destination, these possible taxes being his sole responsibility and responsibility.
Delivery times
Order preparation times are usually less than 48 hours. Then add the delivery time which is usually 48 hours for a home delivery and 72 hours for a delivery by Mondial Relay (Metropolitan France), or 5 days for a delivery in Europe.